Palace Hotel, A Luxury Collection Hotel, San Francisco, San Francisco
About the Hotel
Palace Hotel, A Luxury Collection Hotel, San Francisco, is an iconic destination known for its blend of historic architecture and modern amenities. Situated in downtown San Francisco, it has served as a cornerstone of luxury since its opening in 1875. The hotel features the renowned Garden Court, celebrated for its Signature Tea service and opulent design. Its central location offers easy access to attractions and public transportation.
Location
Located just off Market Street, the hotel provides convenient access to public transit connections, including BART trains that reach the airport. Visitors can explore nearby attractions like Union Square, Chinatown, and the waterfront promenade leading to the Golden Gate Bridge. Additionally, the hotel is a short walk from cultural hotspots, museums, and dining establishments. The PresidiGo shuttle, found steps from the hotel, offers a free journey to downtown San Francisco.
Rooms
The hotel provides a range of refined accommodations, each designed with a sophisticated palette of grey, light blue, soft plum, and cream. High-end amenities in the rooms include a smart Geneva sound system, Nespresso machines, and 60-inch TVs with complete device connectivity. Guests can enjoy scenic views of the city from their rooms, which are complemented by plush bedding and well-appointed furnishings. Individual air-conditioning systems ensure comfort throughout the stay.
Eat & Drink
Palace Hotel boasts two prestigious dining venues, including The Garden Court, known for its fine dining atmosphere under a stunning 110-year-old glass dome. The Pied Piper Bar & Grill, named for the famous painting above its bar, offers a relaxed ambiance with a curated menu of cocktails and shareable plates. Light bites and wine are also available at the Garden Court Lounge, along with a convenient grab-and-go food service on the lobby level. Daily complimentary wine and cheese receptions enhance the dining experience for guests.
Leisure & Business
The hotel features a cutting-edge fitness center overlooking an indoor pool, allowing guests to maintain their exercise routines. Business amenities include versatile event spaces for meetings and gatherings, with concierge services available to assist with planning. An eclectic art program throughout the hotel showcases contemporary pieces that reflect pressing cultural and political themes. Guests can unwind at the pool area, complete with chaise lounges and spa facilities.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Paid Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Locker room
- Allergy-free rooms
- Elevator
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
Services
- Room service
- Housekeeping
- Car rental
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Dinner
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Children's buffet
Spa & Leisure
- Indoor swimming pool
- Live entertainment
- Solarium
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel was a mixed experience. The rooms were very spacious with a king bed and a large bathroom, including a separate shower and bath. However, cleanliness was a big issue as the room was incredibly dirty with visible dust and hairs. The service was a hit-or-miss with helpful and courteous staff but also with instances of inefficiency and arrogance. The location was convenient, with easy access to public transport, but there were concerns about the condition of the property and the need for new caretaking. The dining experience was enjoyable with substantial options, but inconsistencies in pricing were noted.
The hotel has classic and spacious rooms that are super comfortable, but there was a shortage of clean rooms during my stay. The service was exceptional with helpful and friendly staff, especially at the front desk and valet parking. The location is perfect for exploring SoMa, the Ferry Building, and Union Square on foot, with great accessibility to public transport. The dining experience was decent, catering more to frequent stayers, and the facilities were in line with a 5-star hotel.
I had a mixed experience at this hotel. The rooms were spacious and included a desk, extra chair, and a beautiful, large bathroom with high ceilings, providing room to spread out. However, the parking was terrible, the hotel looked sad, and there seemed to be a shortage of staff at times.
My stay at the hotel was nice and bright, with clean rooms that were spacious and super comfortable. However, there were some noise issues that came up occasionally. The service was exceptional, with super nice and attentive staff, offering beautiful interiors and a perfect location for shopping and exploring the downtown area. The location was great for sightseeing, with easy access to public transport and key spots like Union Square. The dining experience was just okay for the price, offering a sociable atmosphere but lacking value for money. Overall, a pleasant stay with a few minor hiccups.
My stay at the hotel was overall pleasant. The rooms, while comfortable, were smaller than expected and didn't have the promised view of Market St It's essential to double-check this before check-in. On the bright side, the rooms had blackout curtains which ensured a good night's sleep.
I had a wonderful stay at the hotel. The rooms were very spacious and perfect for the four of us. The service was attentive and helpful in suggesting great places to eat nearby. The location was fantastic, being centrally located and convenient for exploring the city. The dining experience in the historic Garden Court was substantial, and I enjoyed every bite. The facilities were well-appointed and added to the overall comfort of my stay.
I had a lovely stay at this hotel with small yet beautiful rooms that seem worth the price. The environment is fantastic with beautiful high ceilings, tall columns, and great lighting. However, the frontage on Market St might not be for everyone. The service was impeccable with the manager even apologizing profusely for any inconvenience. The location is perfect, close to everything on Market St and near the financial district. The dining experience was exceptional with a variety of options but maybe a bit pricier than we planned. Overall, a wonderful stay with minor considerations.
The hotel offers spacious and well-decorated rooms with a nice bathroom and large TV, overlooking the market street. The service is wonderful and accommodating, with staff trying their best to meet guests' needs. The location is great, being close to the financial district and just 10 minutes from Union Square. The dining experience, while in a nice lobby, could have more affordable options for a luxury hotel.
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