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Palace Hotel, A Luxury Collection Hotel, San Francisco, San Francisco

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From215US$ /night
Check-in
16May2025Select date
Check-out
17May2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

2 New Montgomery Street, San Francisco, California, United States of America, 94105

Encounter Gilded Age luxury at Palace Hotel, A Luxury Collection Hotel, San Francisco, a historic hotel blending classic design with modern décor. This 5-star accommodation provides elegant dining options, a cutting-edge fitness center, and a heated indoor pool. Notable for its memorable dining experiences, the hotel offers easy access to downtown attractions.

Rooms & Amenities

The rooms at the Palace Hotel, A Luxury Collection Hotel, San Francisco feature air conditioning, flat-screen TVs, and elegant décor. Suites offer in-room dining and views of the city, while selected accommodations include Nespresso machines and luxury toiletries. The hotel provides premium amenities including a fitness center overlooking the pool area and access to the luxurious Garden Court.

Dining Options

Dining options include the Garden Court, where guests can enjoy Signature Tea service under a stunning glass dome, and the Pied Piper, a restaurant famous for its hand-crafted cocktails. An all-day beverage service is available in the lobby lounge, alongside complimentary wine and cheese receptions. In-room dining is also offered for added convenience.

Leisure & Local Attractions

Leisure facilities at Palace Hotel encompass a heated indoor swimming pool with skyline views and a fitness center equipped with a range of cardio and weight-training equipment. The concierge provides insights into local attractions, and guests can explore nearby cultural sites such as the Exploratorium and Alcatraz Island, as well as shopping options in Union Square.

Services & Transportation

The Palace Hotel features comprehensive services including valet parking, event spaces, and professional concierge assistance available in multiple languages. The hotel is well-connected via public transport, with nearby subway and bus stations facilitating access to the broader city. Noteworthy landmarks, such as the Cable Car Museum and the Ferry Building, are within walking distance.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior King Room Mobility accessible
Max:
2 persons
28 m² 
Bed options:
1 King Size Bed
Heating
Air conditioning
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Deluxe Guest Room
Max:
2 persons
31 m² 
Bed options:
2 Double beds
Shower
Heating
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Presidential One-Bedroom King Suite
Max:
2 persons
186 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
San Francisco 1.4 mi
Airports
San Francisco International (SFO) 14.0 mi
Oakland International (OAK) 19.0 mi
Train
F Market Street Car3700 ft
Caltrain - 4th & King Street Station4600 ft
Metro stations
Montgomery Street (Muni Metro)400 ft
Bus
Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Paid Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Locker room
  • Allergy-free rooms
  • Elevator
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Services

  • Room service
  • Housekeeping
  • Car rental
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Dinner
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's buffet

Spa & Leisure

  • Indoor swimming pool
  • Live entertainment
  • Solarium
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

2 New Montgomery Street, San Francisco, California, United States of America, 94105
Map view
street view
2 New Montgomery Street, San Francisco, California, United States of America, 94105
Nearby
Gallery
San Francisco Museum of Modern Art
1400 ft
Museums
Contemporary Jewish Museum
1600 ft
Museums
Museum of the African Diaspora
800 ft
Bush St What3words: ///also.secret.ever
Dragon's Gate
1500 ft
Church
Saint Patrick's Catholic Church
1600 ft
Museums
Wells Fargo History Museum
1900 ft
Gallery
Xanadu Gallery
1500 ft
Museums
Yerba Buena Center for the Arts
1100 ft
Garden
Yerba Buena Gardens
2100 ft
Mall
Metreon
2000 ft
Corner of Market
Mechanics Monument
1300 ft
Restaurants
Ghirardelli Ice Cream & Chocolate Shop
300 ft
2 New Montgomery St
The Cheesecake Factory
1900 ft
251 Geary St Fl 8
House Of Shields
500 ft
39 New Montgomery St
Garden Court
100 ft
2 New Montgomery St Palace Hotel
Pied Piper
300 ft
2 New Montgomery St Palace Hotel
Mehfil Indian Restaurant
700 ft
28 2nd St
The Grove
1000 ft
690 Mission St Design District
Luke's Lobster SoMa
700 ft
92 2nd St At Corner Of 2nd St & Mission Ave
Quiznos
600 ft
578 Market St
California Pizza Kitchen
900 ft
53 3rd St

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Helpful staff
Good location
Small rooms
Pricey dining
7.6/10
Very good
Rooms
7.4
Location
8.6
Service
7.8
Dining
7.0
Guest reviews
7.6/10
based on 8 reviews
4.5/5 based on 2143 reviews
8.5
8.5/10 based on 704 reviews
#57 of 246 hotels in San Francisco based on Tripadvisor
Ross
United States of America, May  2024
5.6/10

The hotel was a mixed experience. The rooms were very spacious with a king bed and a large bathroom, including a separate shower and bath. However, cleanliness was a big issue as the room was incredibly dirty with visible dust and hairs. The service was a hit-or-miss with helpful and courteous staff but also with instances of inefficiency and arrogance. The location was convenient, with easy access to public transport, but there were concerns about the condition of the property and the need for new caretaking. The dining experience was enjoyable with substantial options, but inconsistencies in pricing were noted.

Rooms
5.0
The room was very spacious and comfortable, although cleanliness was a major issue.
Service
5.0
The service was inconsistent, with some staff members being helpful and courteous, but others showing signs of inefficiency and arrogance.
Location
6.0
The hotel's location was convenient for accessing public transport and work, though concerns about property upkeep were noted.
Dining
7.0
The dining experience was enjoyable with a variety of substantial options, but inconsistencies in pricing were observed.
Facilities
6.0
Facilities ranged from desirable amenities to cleanliness concerns.
George
United Kingdom, February  2024
8.0/10

The hotel has classic and spacious rooms that are super comfortable, but there was a shortage of clean rooms during my stay. The service was exceptional with helpful and friendly staff, especially at the front desk and valet parking. The location is perfect for exploring SoMa, the Ferry Building, and Union Square on foot, with great accessibility to public transport. The dining experience was decent, catering more to frequent stayers, and the facilities were in line with a 5-star hotel.

Rooms
8.0
The rooms were spacious and super comfortable, though there was a shortage of clean rooms.
Service
9.0
The staff were all super nice and attentive, providing excellent service.
Location
9.0
The hotel's location is great to explore SoMa, the Ferry Building, Union Square, and Chinatown on foot.
Dining
6.0
The dining was just ok for the price, more suitable for frequent stayers.
Facilities
8.0
The facilities were of a 5-star hotel standard.
John
United Kingdom, January  2024
7.0/10

I had a mixed experience at this hotel. The rooms were spacious and included a desk, extra chair, and a beautiful, large bathroom with high ceilings, providing room to spread out. However, the parking was terrible, the hotel looked sad, and there seemed to be a shortage of staff at times.

Rooms
7.0
The rooms were spacious and comfortable, with a bigger living room and bedroom. The bathroom was large and beautiful with high ceilings, offering plenty of space to relax.
Service
6.0
The staff members I encountered were really friendly and lovely, making my stay enjoyable. However, there were some lapses in service and it took quite a while to pay the bill.
Location
9.0
The location was just great, with easy access to public transport and only a short distance to Union Square. It made exploring the city very convenient.
Dining
6.0
The dining experience was just okay, and the breakfast wasn't particularly impressive. The hotel's historic Garden Court was interesting, but some felt it was overpriced.
Facilities
7.0
The facilities were standard, but nothing exceptional was noted during my stay.
Martin
United Kingdom, January  2024
7.6/10

My stay at the hotel was nice and bright, with clean rooms that were spacious and super comfortable. However, there were some noise issues that came up occasionally. The service was exceptional, with super nice and attentive staff, offering beautiful interiors and a perfect location for shopping and exploring the downtown area. The location was great for sightseeing, with easy access to public transport and key spots like Union Square. The dining experience was just okay for the price, offering a sociable atmosphere but lacking value for money. Overall, a pleasant stay with a few minor hiccups.

Rooms
8.0
My room was nice, bright, and clean, spacious, and super comfortable. However, it was not amazing.
Service
7.0
The staff was extremely nice and helpful, providing beautiful interiors, comfortable rooms, and a perfect location. However, there was an issue with some staff being on strike during our reservation period.
Location
9.0
The hotel's location was just great, with easy access to public transport and key attractions like Union Square within walking distance. However, be aware of potential cash deposits at the beginning of your trip.
Dining
6.0
The dining experience was okay but didn't offer much value for money. The atmosphere was social, making it easy to meet fellow guests.
Facilities
8.0
The facilities were good, offering services like room service, car hire, and housekeeping, adding to the overall convenience of the stay.
Roger
United Kingdom, January  2024
7.8/10

My stay at the hotel was overall pleasant. The rooms, while comfortable, were smaller than expected and didn't have the promised view of Market St It's essential to double-check this before check-in. On the bright side, the rooms had blackout curtains which ensured a good night's sleep.

Rooms
7.0
The rooms overlooked the indoor pool and were comfortable, but smaller than anticipated. Verify the view before check-in.
Service
9.0
The service was impressive. The staff was incredibly helpful, and the room was cleaned thoroughly, even with Dorito chip mishaps left by my kids.
Location
8.0
The location was excellent, within walking distance of Union Square, Chinatown, shopping areas, and the Embarcadero. A great spot for exploring downtown San Francisco.
Dining
7.0
The dining experience was of high quality. Although slightly pricey for a limited buffet at $70 for two, the food was great overall.
Facilities
8.0
The facilities were adequate for a comfortable stay.
Helpful staff
Small rooms
Marjorie
United States of America, December  2023
8.6/10

I had a wonderful stay at the hotel. The rooms were very spacious and perfect for the four of us. The service was attentive and helpful in suggesting great places to eat nearby. The location was fantastic, being centrally located and convenient for exploring the city. The dining experience in the historic Garden Court was substantial, and I enjoyed every bite. The facilities were well-appointed and added to the overall comfort of my stay.

Rooms
9.0
The rooms were large and very spacious, perfect for our group of four.
Service
8.0
The service was top-notch, with helpful suggestions for nearby dining options.
Location
9.0
The location was central, right on the transport routes, making it easy to access all the sights.
Dining
8.0
The dining experience in the historic Garden Court was substantial and satisfying.
Facilities
9.0
The facilities provided added convenience and comfort to my stay.
David
United States of America, September  2023
9.0/10

I had a lovely stay at this hotel with small yet beautiful rooms that seem worth the price. The environment is fantastic with beautiful high ceilings, tall columns, and great lighting. However, the frontage on Market St might not be for everyone. The service was impeccable with the manager even apologizing profusely for any inconvenience. The location is perfect, close to everything on Market St and near the financial district. The dining experience was exceptional with a variety of options but maybe a bit pricier than we planned. Overall, a wonderful stay with minor considerations.

Rooms
8.0
The rooms are small but beautiful and worth the price. All rooms may be corner suites, enhancing the experience. The high ceilings and tall columns add to the charm.
Service
9.0
The service here is top-notch, with the manager going above and beyond to assist us. Despite being a bit pricey, they provided excellent amenities like room service and tours/ticket assistance.
Location
10.0
The hotel's location is perfect, close to everything including the financial district. Market St offers a vibrant setting with plenty of nearby bars and restaurants to explore.
Dining
9.0
The dining experience at this hotel was exceptional, offering a wide range of delicious options. The only downside is it might be a bit pricier than expected.
Facilities
9.0
The hotel boasts a beautiful lobby and atrium areas, along with other facilities that enhance the overall guest experience.
Mark
United Kingdom, June  2023
8.2/10

The hotel offers spacious and well-decorated rooms with a nice bathroom and large TV, overlooking the market street. The service is wonderful and accommodating, with staff trying their best to meet guests' needs. The location is great, being close to the financial district and just 10 minutes from Union Square. The dining experience, while in a nice lobby, could have more affordable options for a luxury hotel.

Rooms
8.0
The room was spacious and well-decorated with a nice bathroom and large TV.
Service
9.0
The service was wonderful and accommodating, with staff doing their best, even during busy times.
Location
9.0
The location is great, close to the financial district and just a short walk from Union Square.
Dining
7.0
The dining experience was just okay, lacking more affordable options for a luxury hotel.
Facilities
8.0
The hotel offers various amenities and services to enhance the stay.
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Rooms and Guests2 Guests, 1 Room